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Industry Trends

Managing Storage for Agility
ComputerWorld Singapore Vol. 9 Issue No. 36
By IBM Total Storage Solutions

Economic and business pressures, greater emphasis on IT departments deliver on significant return-on-investment and the emphasis to operate on a real-time, mission critical basis are driving organizations to relook their infrastructure closely. Experience shows that management and control of IT infrastructure empowers the organization to operate in an increasingly competitive world.

The appropriate management and control of this infrastructure will enable the organization to respond rapidly to changes, thus giving it a competitive advantage in the market place. In essence, making the organization agile.

Increasingly evident is the fact that effective management of the storage component of an IT infrastructure has become critical. A leading international research firm recently stated that the pressure for IT managers to maximize the return on investment in storage assets has never been greater. In today's economic environment, effective management will be critical in ensuring the organization's survival and perhaps, success.

In addressing the issue of effective control and management of the storage infrastructure, there are several concerns. Principally, these are:

  •  Capacity - What are the demands on the organization's storage capacity and how fast is it projected to grow?
  • Cost - What investment does it take to ensure that the storage infrastructure is up and running 24 x 7?
  •  Management - Does the organization have the appropriate resources and capability to manage this storage infrastructure?
  •  Performance - Can the storage infrastructure deliver on the changing needs of the organization?
  •  Reliability - Is the storage infrastructure reliable in all kinds of weather?
  •  Scalable - Can the storage infrastructure be scaled, either higher or lower, to meet the operating needs of the organization?
    Where Does The Organization Start?

    The starting point to effective storage management lies in assessing the organization's infrastructure and needs. Successful infrastructures must be flexible and dynamic and fit the business model they are intended to serve. The next step involves planning and this basically requires a strategy to be mapped out. It has to factor in the e-business needs, disaster recovery and business continuity planning, amongst others.

    Taking the next step, organization needs to design an appropriate architecture that factors in its unique requirements. IT managers should address areas such as IP convergence, mobility, VPN networks, call centre continuity and workplace continuity. Once in place, the next task is to execute and implement the plan. But it does not stop here because storage infrastructure has to be monitored and assessed continuously. Successful organizations will make resiliency part of everyday operations and ensure that it grows and adjusts to the needs of the market.

    Are There Roadblocks?

    Much as this is clear, the process is not as easy as it sounds. Experience shows roadblocks along the way.

    International Data Corp. ( IDC ) says the manner in which storage is deployed in smaller organizations limits the IT manager's ability share storage across servers. This is because, typically, storage systems in these organizations are embedded within servers or through direct attached storage ( DAS ) via SCSI. This type of deployment also limits options for data replication services to enhance application availability and recovery. With direct attached storage, options are often restricted to proprietary, embedded function of the server or storage controller, IDC says.

    Larger organizations face similar challenges with remote and departmental servers. They also have large pools of high-capacity storage arrays that support critical business applications within the data centre, according to IDC. Hence, in theory, these organizations are able to take advantage of storage area network ( SAN ) solutions based on Fibre Channel ( FC ) switched fabrics to enable greater sharing of storage systems across departmental and data centre arrays. For IT managers at large organizations, however, the reality of shared storage is often less satisfying than the promise.

    Therein lies the challenge for IT managers today: Developing an effective strategy to address these shortcomings and balance the shorter and longer term needs of the organization.

    IBM's Approach

    IBM's strategy is to take a comprehensive, holistic approach that addresses all aspects of the storage infrastructure. This includes the block subsystem, block aggregation, file / record subsystem, and the services ( management ) subsystem. Storage that is readily on demand in an operating environment can only provide significant reductions in total cost and improvements in organizational agility when all areas described in the shared storage model can be addressed in an architected modular and integrated manner.

    Storage for an on demand operating environment must provide customers with the flexibility to exploit the assets they have today. First, customers must have the flexibility to purchase components from a variety of vendors, both IBM and non-IBM.

    Second, they must have the ability to have all of the components to work together efficiently.

    IBM's storage strategy is to deliver products based on open standards. Products based on open industry standard interfaces can offer customers significantly more benefits than products based on proprietary interfaces. The history of the information technology industry has shown by and large that open systems offer three key benefits:

  •  Better solutions at lower price. By harnessing the resources of multiple companies, more development resources are brought to bear on common customer requirements such as ease of management.
  •  Improved Interoperability. Without open standards, every vendor would need to work with every other vendor to develop interfaces for interoperability, thus leading to very complex product interdependencies that are difficult for customers to install, configure and maintain.
  •  Customer choice. By complying with standards developed jointly - products interoperate with each other, preventing vendors from locking in customers to their platform despite customer's changing needs. Choice helps provide customers with more flexibility and improve competition among vendors.

    Today, IBM storage products adhere to a number of industry standards for connectivity and it is enabling a number of its products to adhere to the SNIA Storage Management Initiative Specification ( SMI-S ). IBM will provide SMI-S support for new infrastructure products including our block aggregation and file aggregation offerings.

    These products are being designed to be managed with integrated device management software, IBM Tivoli Software, and other non-IBM management software, that support the SMI-S standard.

    Products that are based on newly developed standards are often criticized for only supporting functionality representing the lowest common denominator.

    IBM's strategy for developing full function products based on standards is to embrace and implement current standards, extend current standards to provide full function capabilities, contribute extensions to standards groups, and adjust implementations if the extensions change as a result of the standardization.



  • Industry Trends

    Is Your Business Ready for the Worst? - CNETAsia ( 12 October 2001 )

    Service and Support : Dealing with Disasters - ComputerWorld Singapore ( Vol. 8 Issue No. 5 )

    Disaster Recovery Taken to Heart - ComputerWorld Malaysia ( Vol. 13 Issue No. 6 )

    Disaster Recovery Becomes Life and Death - CIO Asia Magazine ( April 2002 Issue )

    Trust And Business Continuity - ComputerWorld Singapore ( Vol. 9 Issue No. 7 )

    Don't Be Idle - CIO Asia Magazine ( April 2003 Issue )

    Have No Fear - TODAY Newspapers ( 29 May 2003 )

    Firms Spend on External Storage for Disaster Recovery - INFOTECH, IT Supplement of TODAY Newspaper ( Vol. 1 No. 23 )

    Managing Storage for Agility - ComputerWorld Singapore ( Vol. 9 Issue No. 36 )

    Driving Business Continuity & Disaster Recovery - ComputerWorld Singapore ( Vol. 10 Issue No. 5 )


     


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